Can someone please help me, im just trying to scan a document from my workcentre 6515 to my desktop, it is something so simple yet i can seem to figure it out, i un hid the scan to desktop icon on my printer and now that does apper but when i click on that i get a message of no scan profiles are available, what am i doing wrong here? how do i create a profile or is there another way around this? SOMEONE help lol thanks
Scan setups are a long way off of simple, and there are many varied ways to do them.
TWAIN/WIA is one
Then there is scanning to a share on the PC, which of course has to be created and shared first
But generically speaking, make sure the port is 445(1) make sure the PC Domain name or Workgroup is before the username(2) or that it is formatted as an email address, no matter the scenario, it will show correct in the below part (picture 2)
For the username, easiest method to get the exact right format is from the share within windows itself ala: <exactly how it shows within the brackets>