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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎03-26-2014 01:19 PM

Re: Scan to email Xerox 7132

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Hi Adam,

Thank you for using the Support Forum. Please take a look at the solutions for the Error code 016-781 to see if any of the solutions will help with the issue you are seeing.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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adamramsey1991
New Member
New Member
‎03-24-2014 01:14 PM

Scan to email Xerox 7132

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Product Name: Other - specify product in post

Hi, 

 

Having difficulty scanning to email on our Xerox 7132 printer, when checking the logs we are getting the following error message - Aborted (016-781) - when checking what the code relates to it says something along lines of unable to connect to SMTP server, the weird thing is we use the same SMTP details accross 30 of our branches without issue, I have remotely logged on to a PC on site and was able to TELNET the SMTP address ok so i don't think there is any firewall in place blocking it. 

 

Any ideas as to what this may be?

 

Thanks 

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