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Vanessa1
New Member
New Member

Scan to email and fax connection issue

Product Name: WorkCentre 6515
Operating System: Not Applicable

Hello everyone,

I am currently having an issue with the machine at my new job. I am unable to scan to email. When I click on the icon it says the app in not configured and to go to Device > Apps to complete the configuration but in the Device tab there is no option for Apps. Also, I am unable to operate the fax option. I looked at the user guide and it did mention something about connecting it by Wi-Fi, ethernet or USB but I'm not sure how to check how it's connected. Please help!

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CathyO-Xerox
Community Manager
Community Manager

Re: Scan to email and fax connection issue

Hello Vanessa,

I would first recommend you follow the steps to set up the wifi

Thanks,
CathyO-Xerox
Community Manager

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