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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎08-06-2021 02:42 PM

Re: Scan to email not working with O365 2FA enabled. How do I work around this?

Hell bpcsi4414,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

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bpcsi4414
New Member
New Member
‎08-03-2021 11:48 AM

Scan to email not working with O365 2FA enabled. How do I work around this?

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer

I have a Xerox AltaLink C8035 and have set up the SMTP settings with Microsoft's reccomended settings as well as the MX record per Microsoft's request and I am still unable to use scan to email. Is it possible to use scan to email with 2FA set up due to compliance?

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