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2 Replies
mwehle
New Member
New Member

Re: Scan to email with gmail

Hello

Sorry, the title is wrong. Please change the title according to the topic. Thank you.

About your question:
I use the Xerox WorkCentre 7830 v1 Multifunction System, Software Version 073.010.075.34540.
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MSPTestAccount
Account Deactivated

Re: Scan to email with gmail

Hello mwehle.

Thank you for using the Customer Forum.

Would you mind if I ask which printer you are using? That will help with identifying which knowledgebase to use for useful solutions and if I can't locate a solution which technical team to engage.

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Thanks,
SandyP-Xerox
Moderator
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mwehle
New Member
New Member

Scan to email with gmail

Product Name: Other - specify product in post
For scanning, I have set up the function Scan output with the address book.
Our environment needs the Novell protocol.
Printing is via the server queue (iPrint/LPR-Mode).

1. After a restart

2. Printing works.
3. Next I scan something about the scan output:

4. Scan works and the file is saved on the server.

5. After that, however, I can not print anymore, the message "The printer is in error status" appears.

I can fix it by changing the frame type in the Netware settings to another frame type:

6. After that I can print until a scan is done again. Then the process repeats, I have to manually change the frame type again to re-enable the network protocol.

 

What else do I need to adjust?

 

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