Scan to encrypted USB Phaser 3635

[Joe Arseneau]

I would think it not possible. The printer has no software to display or understand the need to provide a password to access the device.

[js983e]

sorry i should have been more clear in my description.

wanting to scan to a password protected thumb drive. I have not been able to do so successfully. The printer does read that its plugged in, however when i hit start to scan the document, it scans then says job was deleted and thats it.

[Joe Arseneau]

Password protected and Passwords are seperate.

If the USB key is encrypted, it should work just fine as it would only encrypt the file once it was placed on the drive, the Printer itself has no part in that. Quickest test is to plug in an Encrypted USB stick and verify the printer sees it as a drive, if it does you are good to go.

Now if the file in question is to be password protected as well, that is not an option for scanning unless it is being sent to email. (This applies to Connectkey devices, I don't know about the Phaser)

[js983e]

Our policy requires that any sensitive or proprietary information that is stored on a USB thumb drive must be password protected.

With that said, can you scan to encrypted USB thumb drive? I have only tried so far on our Phaser 3635's with must recent software update. We also use WorkCentre 7835 with 1.5 connectkey as well as Colorqube 8700, 8900, and 9300's with 1.5 connectkey.

Any guidance would be appreciated. I have no been able to find anything in any of the manuals or on the forum that touches on this. If its out there please provide me the link. Thanks!