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kis2014 New Member
New Member

Scan to folder via SMB Workcentre 3325

I am having trouble gettin the multifunction printer to scan to an SMB folder located on a linux server.

The folder has no restrictions and open access.

I can access the folder with the IP address from command prompt ok and via all windows machines via IP or network name.

 

    I am using windows 7 to setup the Workcentre3325 via the browser.

    Printing to the printer via the network is OK.

 

When testing the setup in the browser interface via the 'Test' button I get the following

    Connecting to server : Success

    Trying to login: Success

    Checking permissions: Path error

    Result: Failed

 

The folder is a share with open access, The path I am using is the share name in this case 'files' from within windows the ip + path works (192.168.100.204/files)

There is no option to enter the share name, only the path, and it wont allow a start or end with / \.

Can someone please shed some light on this issue.

All help appreciated, be as technical as you wish.

 

Thanks

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7 Replies
kis2014 New Member
New Member

Re: Scan to folder via SMB Workcentre 3325

Any suggestions?

 

Please help. . .

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Community Manager CherylO-Xerox
Community Manager

Re: Scan to folder via SMB Workcentre 3325

Hi kis 2014,

Thank you for using the Support Forum. Please take a look at the solutions for configuring SMB scan.  If these steps do not help please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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kis2014 New Member
New Member

Re: Scan to folder via SMB Workcentre 3325

It would appear that there is an inherant problem with the machines firmware.

I have spent many many hours on the phone to tech support, each time going round in circles seting up new SMB shares in the address book, only for it not to work again.

 

This machine will not scan to Linux shares despite every other device saving to the share without a problem, including the scanner that the xerox has replaced.

 

This machine will also not scan to a windows share unless there is a password setup on the windows machine, the anonymous checkbox option is useless. Oh and it demands you enter a domain, which you might not have.

 

If you want to scan to a network location, and you probably do, dont buy this machine.

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Re: Scan to folder via SMB Workcentre 3325

Hi Kis2014,

Thank you again for using the support forum.

 

I'd like to clarify and help you understand that the issues you are having are not related to a problem with the printer, but the way your server is setup.

 

You are not using an a set of account credentials to authenticate, and so the server
denies the printer from inheriting permissions.

 

This is the design of Windows LAN manager authentication, that if a non-workgroup/untrusted device or user wants access to a share for anything beyond guest permissions, the account must be authenticated. If no sufficient account exists, then authentication will fail. In this case, that means the scan will not be allowed to be transferred.

 

This is actually standard SMB functionality since Windows Vista.

Samba on a Linux server, would follow the same pattern.

 

If you would like to discuss this further, please contact our support center again.

 

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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CCJ New Member
New Member

Re: Scan to folder via SMB Workcentre 3325

you can try:

 

Windows(7):

gpedit.msc -> Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> Security Options:

-"Network access: Shares that can be accessed anonymously", add the share name

-"Network access: Do not allow anonymous enumeration of SAM accounts and shares", disabled

-"Let Everyone permissions apply to anonymous users", enabled

 

gpedit.msc -> Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> User Rights:

-"Deny access to this computer from the network", remove Guest

 

-enable the Guest account

-set Everyone to have access to share and file security permissions.

Xerox3325:

domain: workgroup name

 

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fegasi New Member
New Member

Re: Scan to folder via SMB Workcentre 3325

i'm having an issue similar to that one... i'm trying to scan to SMB server on linux but... i have no other domain that SAMBA and i can't even connect to the server.. i've tried to connect via other clients with no problem at all... only the printer can use the samba reference please help

 

i use ip adress in server direction and 'samba resource name' on acces route please advise

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to folder via SMB Workcentre 3325

Update the firmware, if you set it up properly it will work after updating, if you got it wrong it will not.

 

Easiest way to do the formatting is to test it by step in Windows via

 

Start > Run

Type \\192.168.1.145 and then hit Enter (Use your IP, not mine)

 

That will open an SMB connection to the server (right of screenshot) you are using, find the folder you want the scan to go to and put it (case sensitive) into the Path

 

Login ID and Password are obvious, Domain is yours or any generic.

 

1.GIF

 

 

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Joe
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