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3 Replies
MS2
New Member
New Member

Re: Scan to network (AVM fritzbox fritz.nas)

I have successfully configured one profile to work in the address book, but all additional profiles fail with the same message "File exists or the failure is unspecified" 

From you image, I can see your config is a little wrong, follow this guide Xerox® B215 Scan to Windows PC Folder - YouTube https://www.youtube.com/watch?v=EU2YZrS7Uvg 

First part of the video is about setting up an 'administrator user' to access to OC from a remote device (the Xerox) 
Secord part is about sharing the scan location folder and setting the permissions for the 'administrator user' and then the third parts is the IPv4 settings on (the xerox) with the past hierarchy folder "Shared Name" and the subfolder path "Document Path" followed by the 'administrator user' name and password. 

If you get to this part and it is sucessfull, and if you add further profiles to the address book and get stuck the the error "File exists or the failure is unspecified", repost you answer if you find a solution because this is where I am up too.  

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TammyL-Xerox
Community Manager
Community Manager

Re: Scan to network (AVM fritzbox fritz.nas)

Hello beamter23, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-835-6100.   

Thanks,
TammyL-Xerox
Community Manager

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beamter23
New Member
New Member

Re: Scan to network (AVM fritzbox fritz.nas)

Can somebody help.

I have also tested "/" and "\" 

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beamter23
New Member
New Member

Scan to network (AVM fritzbox fritz.nas)

Product Name: WorkCentre 3335/3345
Operating System: Windows 11

Hello,

I want to scan to AVM fritz.nas storage.

I use the following configuration:

On the fritz box I have created a user called "Scanner" with read/write access to "fritz.nas\scan".

Also I acivated SMB and also SMBv1 for the Storage.

The Xerox Scanner I configured (see picture).

Screenshot 2023-02-03 134138.png

 

The Sending to fritz.nas/scan fails with the error: "File exists or the failure is unspecified".

What is wrong?

On fritzbox event protocoll I see that the login with smb user scanner is working.

Especially I am missing a setting on fritzbox or on xerox share name or somthing is wrong.

Can someone help.

I am using Fritz.Box 7590 with fritz.os 9.50

 

 

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