Showing results for 
Search instead for 
Did you mean: 
4 Replies
New Member
New Member

Re: Scan via USB to computer

5 years later and we still have no solution !

On a network, this works fine but direct, PC to the printer, there is no scanner option, only print.

Please don't suggest a software update - I've done all of that, multiple times.

How I wish I'd bought the wifi version as this machine is a virtual 50kg paperweight now and I have 3 or them !

Can we have someone from Xerox actually support their product ?

0 Kudos

Re: Scan via USB to computer

How To Scan to a Desktop Computer Using a USB Cable

NOTE: Some features are only available with newer, updated software (firmware). Determine the version and update, if needed. How To Determine the Printer Software Version and Update the Printer's Software (Firmware), if Neede....

You can import images from the scanner into a folder on your computer using a USB cable connection, through your scanning software application. 

To scan documents to your computer using a USB cable connection, ensure that your system meets the following requirements:

  • Your computer is connected to the printer using an A to B USB cable.
  • A suitable scanning application is installed on your computer.
  • Suitable scan drivers are installed on your computer
    • TWAIN/WIA for Windows users
    • ICA for Macintosh users

A compatible operating system is installed. The following operating systems are supported:

  • Windows 7 or later
  • Mac OS 10.8.x or later

Note: For details about meeting these requirements, contact your system administrator.

To scan a document to your desktop computer using a USB cable connection:

  1. Load the original document on the document glass or in the duplex automatic document feeder.
  2. At your computer, open the application where you want to scan the image.
  3. In the application, ensure that your printer is set as the active scanning device. To acquire the image, select the appropriate menu item for initiating a new scan.
  4. From the scanning source menu, select an option:
    • For the document glass, select Flatbed.
    • For the duplex automatic document feeder, select Document Feeder.
  5. Select other scan driver settings as needed.
  6. To preview the document, or to select a portion of the document to scan, select Preview.
    The printer scans a preview of the image.

    Note: The preview feature is available only for documents loaded on the document glass.

  7. To resize the frame, select the corner points, then move them.
  8.  For most scanning applications, to begin scanning, click Scan. The printer scans your original documents and saves the images to the output destination specified in the software application.

    Note: Different software applications have different default settings for the output. For details, refer to the documentation provided with your application.
  9.  Browse: Scan/Email,
  10.  Home
0 Kudos

Re: Scan via USB to computer

0 Kudos
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Scan via USB to computer

It doesn't scan via USB, the Scan to PC option scans over the network.

TWAIN/WIA is also scanning via the network., basically it scans to everything via a network connection, and that is why you enable everything via the Network port (EWS)

You can scan to a USB key, but that is it for the USB port

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos

Scan via USB to computer

Product Name: VersaLink C505 Multifunction Printer
Operating System: Windows 7 x64

I'm trying to setup this MFP to run connected to a dedicated computer via USB.  So I want to print and scan directly from the PC via USB.  I can install the drivers for printing to work fine.  But the computer doesn't recognize the device as a scanner as well.

I have turned on the "Scan To Desktop" function (why does this need to be turned on through EWS for a USB connection?).  Everytime I press the "Scan to Desktop" app it gives me a message saying "No scan profiles are available".

I can't get the computer to recognize the device as a scanner.  I've installed every driver I can find:
TWAIN/WIA Scan Driver - XeroxScanExperience_7.1.24.0_x64.msi

The TWAIN drivers that came with the disk won't install because a newer version of Microsoft Visual C++ 2010 is already installed?


Any help would be greatly appreciated


0 Kudos