I had the same problem with Xerox 3025. I removed device from the system, reinstalled and the scanner works again. Thank you for attention :-)
I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
I've upgraded my software to OS Ventura and now the scanner is not working.
Haven't had an issues with the machine as it's been flawless until this point.
Printer is still working fine but, when I try to scan, I get a blank "dialogue" box.
Any help would be appreciated.
Not looking to replace the unit at this point.