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2 Replies
eblebleo2
New Member
New Member

Re: Scanned stopped working MAC OS 13 Ventura

I had the same problem with Xerox 3025. I removed  device from the system, reinstalled and the scanner works again. Thank you for attention :-)

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CathyO-Xerox
Community Manager
Community Manager

Re: Scanned stopped working MAC OS 13 Ventura

Hello david2u,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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david2u
New Member
New Member

Scanned stopped working MAC OS 13 Ventura

Product Name: WorkCentre 3215
Operating System: Other – specify OS in post

I've upgraded my software to OS Ventura and now the scanner is not working.

Haven't had an issues with the machine as it's been flawless until this point.

Printer is still working fine but, when I try to scan, I get a blank "dialogue" box.

Any help would be appreciated.

Not looking to replace the unit at this point.

Thank you

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