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Community Manager
Community Manager

Re: Scanner disabled error 840.02

Hello goranov,

That is a scanner fault. Here is an article for more info

where the machine is brand new, I would recommend calling Support at 1-800-821-2797

Community Manager

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New Member
New Member

Scanner disabled error 840.02

Product Name: Xerox B225 Multifunction Printer
Operating System: Windows 10

Hi. We have the following error code : scanner disabled error 840.02 - it's a brand new multi printer, not being user for 3 months. When we try to install it - that's the error we receive. Can You help?

Thank You.

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