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1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎07-10-2023 09:13 AM

Re: Scanner hangs

Hello WarrenRat, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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WarrenRat
New Member
New Member
‎07-06-2023 06:12 AM

Scanner hangs

Product Name: Xerox 6705 Wide Format Solution
Operating System: Not Specified

We have a 6705 Wide Format which ahs been giving scanning issues. The most frustrating being an intermittent issue where after running a document through the scanner, the diplay screen shows "scanning" but does not go any further. It thens requires a shut-down and restart to be usable again.

Has anyone else experienced similar issues and have advice?

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