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Hani Mufti New Member
New Member

Scanner in WorkCenter 6015/NI is not working after update to mac os 10.9 maverick

Hi

I updated to "Mac OS X  version:10.9 Maverick" and now the scanner in my WorkCenter 6015/NI is not working at all. It is not even appearing when i go to the system prefrences of teh Printers and scanners. Baisically the mac is failing to detect it!!!

I persume that their is a bug or an update that is required?

Can some one guide me to the solution.

I attached  a picture for clarification, and yes the printer is connected via USB and printing. It is not recognizing the Scanner at all.

Thank you

 

Screen Shot 2013-11-04 at 10.43.14 PM.png

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7 Replies
Kimzi Valued Advisor
Valued Advisor

Re: Scanner in WorkCenter 6015/NI is not working after update to mac os 10.9 maverick

Hey, Hani!

 

It's not a bug, as the driver for OS X 10.9 is not even out yet.

Sorry to tell you, but you'll probably have to wait or downgrade to 10.8 again.

 

Best Regards

Kimzi


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Hani Mufti New Member
New Member

Re: Scanner in WorkCenter 6015/NI is not working after update to mac os 10.9 maverick

You mean Downgrade the Mac OS system!!!

I guess i will wait. Any idea on how long will it take to get the update??

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Kimzi Valued Advisor
Valued Advisor

Re: Scanner in WorkCenter 6015/NI is not working after update to mac os 10.9 maverick

It usually don't take long, but last time(OS X 10.8) it took half a year for some models.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Moderator SandyP-Xerox
Moderator

Re: Scanner in WorkCenter 6015/NI is not working after update to mac os 10.9 maverick

Attention All MAC Users:

Please refer to the new Compatibility Matrix for information regarding Mac OS 10.9 / Mavericks drivers for your Xerox devices..

Please note some drivers are not available at this time, but should be available soon.  Please keep checking back regularly.

Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Thanks,
SandyP-Xerox
Moderator
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fbrothers New Member
New Member

Re: Scanner in WorkCenter 6015/NI is not working after update to mac os 10.9 maverick

Can we get an update on the status of these drivers?  Besides sometime in Q1 of 2014... 

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101wc New Member
New Member

Re: Scanner in WorkCenter 6015/NI is not working after update to mac os 10.9 maverick

no update yet? this is extremely annoying, another month later.... probably no other Xerox will be bought here again, drivers like this are mandatory!

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Raess New Member
New Member

Re: Scanner in WorkCenter 6015/N is not working after update to mac os 10.9 mavericks

It's now february 2014 and there is still no solution for the sanner failure of your WorkCenter6015N under OS X Mavericks. 

Your Company is lousy and this will be our last purchase for any Xerox product - guaranteed.

 

 

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