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MLL
New Member
New Member

Scanner issue

Product Name: WorkCentre 6505
Operating System: macOS 11 - Big Sur

Scanner function now not working (used to work flawlessly) when OS upgraded.  Can't open 'Xerox Scanner EA'.  Is there an updated driver for OS 11?  Latest one in xerox website is for 10.15 and this doesn't even install with OS 11 anymore.  Anybody have a solution?

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1 Reply
CherylO-Xerox
Community Manager
Community Manager

Re: Scanner issue

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CherylO-Xerox
Community Manager

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