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New Member
New Member

Scanner locked - how to unlock it?

Product Name: WorkCentre 3215
Operating System: Windows 10 x64
I have a brand new WorkCentre 3215 and the scanner is locked. How do I release it? I've been looking for a latch with no avail. Thanks
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Community Manager
Community Manager

Re: Scanner locked - how to unlock it?

Hello Dweck,

If I remember correctly, for this device you need to look in the copy output area. Turn the device power off. Go to copy output area of the device and look above. There should be a green sliding latch with a lock icon on it. Slide the latch to the unlock position. Turn the device power back on.

Thanks,
CathyO-Xerox
Community Manager

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New Member
New Member

Re: Scanner locked - how to unlock it?

I'm sorry but I can't find it.
Is there a photo or anything?
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