I have been experiencing a scanning malfunction on my WorkCentre 3025 device. Printing works pretty fine, however when I try to scan a doc, the control panels works fine. Even the file is generated. However I cannot open the document when I try to open.
Ready for scanScanningDocument generatedError while opening the document
I experience this problem after upgrading the OS from High Sierre to Catalina. Unfortunately my Mac is a mid-2012 so I cannot upgrade the OS higher than Catalina.
Any solution would be appreciated.