Printer prints just fine but when I click on the Easy Printe Manager to get to the scanning (which I use every day), I get a screen that says "Printer status is not available. Please check power and cable connection." Location, host name and serial number all say "Not available".
I have checked all the connections, powered the printer down and restarted my laptop but still getting the same message.
I work remotely so use the scan feature every day with no issues until now. Thank you.