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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎02-03-2020 07:33 PM

Re: Scanning Issue

Windows doesn't scan to pdf on its own, you need an app, try NAPS2

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Joe Arseneau
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Golden-Boy
New Member
New Member
‎02-03-2020 04:11 PM

Scanning Issue

Product Name: WorkCentre 3335/3345
Operating System: Windows 7

Okay, I have set up my WorkCentre 3345.  It prints fine, and is connected to my computer through a USB cord.

When I go to Control Panel - Hardware and Sound - Devices and Printers, and I right click the WorkCentre, I get to choose the option:

Start Scan.

The problem is that it is set to: Photo (default).  I need it to scan as a pdf document, and that isn't a drop down option.

How do I fix this?

Please help.

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