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Scanning XEROX ColorQube 8900S SMB / FTP

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Hello,

I have some problems with Scanning to a folder with our CQ 8900s.

At first I told the CQ 8900s to  Scan all documents over SMB to our Win 7 (64Bit) PC.
That works fine. But after 2-3 Days i get a problem.
The printer told me they have no access to the Scanning folder. Access denied.
All other services and connections working fine. Also the access with the User I createt for the SMB connection.

To fix this problem I have to restart both systems in a correct order.
First restart the Win 7 PC and then restart thet CQ8900s.
I don't know why but this is they only way.


So i decied to give a  **bleep** of SMB and changed to FTP upload.

I installed FileZilla Server.
this works great since 2 month withou restarting any system. BUT !!!

**bleep** is that **bleep**.
The FTP upload alway creates 3 Folders.

On of the folder called "Scan010.LCK" with an LOCKINFO.DAT inside, wich told me 9c:xx:xx:xx:xx:0d CREATE

The other on has the same name as the PDF file as it is created. (If the pdf file is: "mycompany-2015-10-01@11-38-37.pdf" so the folder is named "mycompany-2015-10-01@11-38-37") -> and inside this is an other LOCKINFO.DAT, wich told me 9c:xx:xx:xx:xx:0d CREATE

And last but not least it creates an folder like this "xcse6889" with nothing inside.

I have no idea why this happend. I found no setting to change this.
And so i have to clean every houre our scaning folder from this mess.

Maybe someone can help.

Excuse my insufficient English skills, please.

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Valued Advisor
Valued Advisor

Re: Scanning XEROX ColorQube 8900S SMB / FTP

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Hi APU

 

I don't have one to test so I don't know the exact link , try this and get back with the results, obviously put your own IP in.

 

http://<device-IP address>/diagnostics/lockFiles.php

 

That should get rid of the junk files

 

If there is an XST file, it is this thing

Capture.GIF

 

The folder is likely to be this thing in the Repository.

 

Capture1.GIF

 

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Joe Arseneau
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Re: Scanning XEROX ColorQube 8900S SMB / FTP

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Thnx for helping Joe053204-xrx,

 

 

http://<device-IP address>/diagnostics/lockFiles.php  show me this

 

its-enabled.PNG

 

i will uncheck Enabled and see whats happend.

 

 

"If there is an XST file, it is this thing" -> nope its not.

its-off.PNG

 

 

"The folder is likely to be this thing in the Repository." -> nop its also off.

its-off-to.PNG

 

Ok half way done i think.

After I unchecked the "Scanning Lock Files" he will only create one extra folder "xcse0225"

 

here is the FTP logfile:

 

(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> LIST Scanner/.
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 150 Opening data channel for directory listing of "/Scanner"
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 226 Successfully transferred "/Scanner"
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> MKD Scanner/xcse0225
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 257 "/Scanner/xcse0225" created successfully
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> MKD Scanner/XCSE0225
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 550 Directory already exists
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> RMD Scanner/xcse0225
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 550 Permission denied
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> OPTS UTF8 ON
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 202 UTF8 mode is always enabled. No need to send this command.
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> CWD Scanner
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 250 CWD successful. "/Scanner" is current directory.
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> PASV
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 227 Entering Passive Mode (xx,xx,xx,3,230,2)
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> TYPE I
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 200 Type set to I
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> STOR XXXXX-2015-10-22@08-51-20.pdf
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 150 Opening data channel for file upload to server of "/Scanner/XXXXX-2015-10-22@08-51-20.pdf"
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 226 Successfully transferred "/Scanner/XXXXX-2015-10-22@08-51-20.pdf"
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> DELE XXXXX-2015-10-22@08-51-20.LCK/LOCKINFO.DAT
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 550 File not found
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> QUIT
(000170)22.10.2015 08:52:23 - 8900s (10.99.47.55)> 221 Goodbye

 

Here I see that he wants to delete an file that doesn't exsist, and I get an error messagen on the Printer display.

 

 

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Re: Scanning XEROX ColorQube 8900S SMB / FTP

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Hello,

 

I am very very sorry.

 

found the probleme by my own.

 

The FTP user had all access but only to create. Now i give him the access to delete files and folders.

Now i can see in the FTP log that he create all files and folders like bevore and in the end he will delete all not necessary files and folder.

 

Sorry for the inconvenience.

 

 

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