Scanning communication error

[sharonthomas]

Just received new WorkCentre 6515. This installation should not be this complicated! The printer is connected to my wireless internet. I followed directions and set up a scan folder on my pc and made it sharable.  Every time I try to set up scanning, I get a message about a communication error. Is there a simple way to make this scan to my laptop?

[CherylO-Xerox]

Hi Sharonthomas,

Thank you for using the Support Forum. Please take a look at the solution for setting up scanning.  If these steps do not help please consider contacting your local support centre. 

[sharonthomas]

This is the worst printer I have ever owned. Not only will it not scan, it will not print photos! Total waste of money! Will probably use it for a boat anchor!!!!!!!!

[CherylO-Xerox]

Hi Sharonthomas,

I am sorry to hear you are having issues with the machine.  Please consider contacting our Customer Relations Help Desk and see if they can help you reach a resolution other than boat anchor.  :-)