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Community Manager
Community Manager

Re: Scanning error - "SMB Error 031-529 Scan Login failed"

Hello Iancc,

I would recommend you contact Fuji Xerox, which is a different company, for more assistance.

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Scanning error - "SMB Error 031-529 Scan Login failed"

Product Name: Other - specify product in post
Operating System: Windows 10 x64

I have an Fuji Xerox printer CM205f which is still going fine.  It's connected by LAN to my desktop.  It is set up to scan to a shared folder on my desktop.  Just yesterday, it stopped scanning coming up with the error above.  It has been doing fine for a while.  When I first changed to this desktop about a year ago, I had the same problem and I was on the phone to Fuji Xerox tech support and the guy spent more than an hour on the phone.  He eventually had to set up a dummy windows user on the desktop to use its credentials and got it to work.   I haven't made any changes to this user profile so I can't understand why it's suddenly not working.  It doesn't seem to be a network problem as I can ping it and print to it via LAN.  It's got something to do with the user profile/credentials, but I can't figure out what.

Can anyone help?  Would be much appreciated. 


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