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CathyO-Xerox
Community Manager
Community Manager
‎05-08-2020 02:18 PM

Re: Scanning error when using Xerox Mobile Link

Hello Arakoola,

I would recommend uninstalling the printer driver and reinstalling with the Xerox Print Driver. If that doesn't work you can also use AirPrint and scan to email .

Thanks,
CathyO-Xerox
Community Manager

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Arakoola
New Member
New Member
‎05-05-2020 04:48 AM

Scanning error when using Xerox Mobile Link

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Until recently I have been successfully using my iPad and the Xerox Mobile Link for scanning to my iPad.
I can still,print from iPad but scanning is no longer possible. I receive a connection error, which I know is not correct as the iPad is connected to the printer via WiFi otherwise I'd not be able to print. 
any suggestions please ? 

thanks, Debbie 

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