Scanning from PC running Windows 10 using WC 6015NI

[Joe Arseneau]

I'm assumig it is the print driver stating it is Offline, not TWAIN

If so...

It's an issue with SNMP.  Just uncheck it in the port and it will be fine. (Nothing will be lost)

[Wolverine4Life]

Do you have any suggestion about the "offline" issue?  Thanks!

[Joe Arseneau]

If you are network scanning instead of TWAIN scanning you need to create a share to scan to and a user account to be used, then make sure it is properly formatted.

There appears to be no TWAIN driver for Windows 10 available so TWAIN likely is not a thing you can do, you may be able to install the Win7 TWAIN driver and be able to configure it via View Scanners and Cameras in the start menu.

[Wolverine4Life]

Hi all,

I have a 6015NI for home use.  I have set it up as a wireless network printer, connected to my router wirelessly. I have both PC's running Windows 10 and Macs running El Capitan.  I can do what I need to do with the Macs, but I cannot for the life of me scan from the Windows 10 PC.

Windows asks me to connect to a Scanner, but I have already connected the WC under the printers... I have the latest drivers installed.  Can anyone shed some light on this?

Also, the WC becomes "offline" or "unavailable" either once it goes into power saving mode or any of the computers goes into hibernation. I would have to restart either the printer or the computers to re-engage them... Can someone shed some light on that as well?

Many thanks!

Jason