Thank you for using the Support Forum. Please take a look at the instructions for selecting the scan settings or for modifying a template. You should be able to select double sided and PDF to get the files that you want. If these solutions do not help please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!