Scanning issue with Xerox WorkCentre 3225

[AlexRD]

Hello!

The scanner has worked fine until I started to receive this error every time I press "Scan" in Easy Printer manager: 

"The current processing has failed, probably, due to a lack of memory or disk space in your system or due to problems at the device side. Output images have not been saved"

I have tried rebooting, reinstalling the drivers, firmware upgrade, but it doesn't help and I am not able to use the scanner.

Does anyone how to fix this problem?

Thank you!

[AlexRD]

Edit: I see there are a couple of users pointing to this problem, but there is no definitive solution.
I still haven't figured it out. Does anyone know, at least, if it's a software or hardware problem?

[Joe Arseneau]

It's software

[janecoley]

I have this same problem.  Did you ever find the solution?

[PJK1]

I'm having the same issue and get the same error message. Can't anyone at Xerox address this post? It seems to be a 'known' problem.

[DavidX28897-xrx]

If you click "software" on the second post in this thread you will find your answer.