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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎04-10-2020 12:30 PM

Re: Scanning problem?

See if NAPS2 works. It is better featured for most

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Joe Arseneau
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NiganDong
New Member
New Member
‎04-10-2020 04:26 AM

Scanning problem?

Product Name: WorkCentre 3335/3345
Operating System: Windows 10 x64

I am trying to scan on my Xerox 3335 from my PC using the Xerox Print Experience App. When I start the scan the printer fires into life and takes the document from the sheet feeder but the scan does not appear at my computer and the app displays the massage "Unable to connect to device"

What am I missing?

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