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Valued Advisor
Valued Advisor

Re: Scanning sends to fax

Hi clniemiec, 

Thank you for using the Support Forum. Please review the document General information about workflow scanning. Make sure you have the correct type of scanning setup on your printer.  You can search on scanning on the support page for your printer to get instructions for setting up scanning on your printer. Please consider contacting your support centre for further assistance.

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Scanning sends to fax

Product Name: WorkCentre 7425/7428/7435
Operating System: Windows 10

When I scan something in, it tries to send it as a fax instead of sending it to the server. A notice spits out that your job cannot be sent.

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