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jasemon
Member
Member

Scanning to Desktop

Product Name: Xerox C405DN MFP
Operating System: macOS 10.15 Catalina

When using my "Scan to Desktop app I recive the notification that "No Scan Profiles are Avaialble".  Can someone help me create a scan profile so I can begin to operate my scanner please.  Thank you.

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4 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Scanning to Desktop

Hello jasemon,

I searched our Online Knowledgebase and found some solutions that may help you:

Scanning Setup Overview

Thanks,
CathyO-Xerox
Community Manager

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jasemon
Member
Member

Re: Scanning to Desktop

Can you tell me if the MacOS instructions included in this thread work for Mac OS 10.15.6. When I atttempt to connect with SMB the scan does not communicate with the computer to enter the connection data from the edit screen.

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cinderblock
New Member
New Member

Re: Scanning to Desktop

These links do not solve the problem at all.

“Scan to Desktop” is a specific feature of this scanner that is consistently broken for me. It worked once, so I know what I’m looking for. It is *not* SMB or email. It just shows up in an explorer window on my computer by the time I can walk back to my computer.

Please actually help find the solution instead of posting links to different features.
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CherylO-Xerox
Community Manager
Community Manager

Re: Scanning to Desktop

Hi Cinderblock, 

Thank you for using the Support Forum.I have to provide a link so you can see all the information you might need.  This should be the correct information for you in the article Scan to Desktop. If this is not the right information for you then I would suggest that you consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!