I have tried for several days to get this to work, and out of 12 users, only two can scan back to thier computers. This is a brand new Xerox VersLink B405DN MFP that we purchased a few weeks ago and the scan to PC has fought us tooth and nail. I have followed videos, suggestions on search results, called tech support for assistance, searched Xerox forums, and as a last ditch effort, completely reset the machine back to factory settings and start all over with the configuration, and after the last step mentioned, only two users can scan back to thier PC's. Each of the other users that were added to the Address Book have all gotten different error codes for the job not completing... 027-529, 027-589, 018-772. Only the first one came up in any searches and all attempts to fix the issue using suggested resolutions have failed. The fact that I was able to get two users to connect and scan, but all others to have different failure codes is very perplexing and I am very frustarted at this point. I welcome any suggestions that may assist us with finishing the installation of this unit on our local network. :)
027-529 - No SMB read permissions, so the user/pass is valid for the connection, but can't read what is in the specified folder. You need to elevate the user privileges on that PC
027-589 - SMB protocol error, user account locked out. You failed multiple scans and the PC locked the account, reboot the PC.
018-722 - Error connecting to Google server related to Google Cloud Print, not scans. (Time/date/DNS is wrong)
So by the look of the errors, add the user account to the actual share, and then, use the specific formatting Windows provides within the brackets as seen below when you add the info to the printer.