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3 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor
‎02-11-2019 01:29 PM

Re: Scanning to PC problem

Hi dpeaton58,

Thank you for using the Support Forum. We would be happy to try and get scanning working for you but we need some information to make that happen.  Please let us know what Xerox product you are using and which version of the Mac OS and we can go from there. 

Thanks,
CherylO-Xerox
Community Manager

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dpeaton58
New Member
New Member
‎02-10-2019 05:29 PM

Re: Scanning to PC problem

Shouldnt really matter im going thru it myself with a mac and im about to send printer back 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎10-20-2017 12:47 PM

Re: Scanning to PC problem

restart the printer and try again, if still failing, provide something to work with since you completely neglected to mention anything relevant here.

 

Operating system?

SMB or FTP?

What printer?

 

You have to provide something to go on

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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mu60976
New Member
New Member
‎10-20-2017 01:19 AM

Scanning to PC problem

Product Name: Other - specify product in post

Good morning Team,

 

I am facing a problem when I try to scan to PC.

proccessing took long time then a massege shown states : ( scan time out error...job is cancelled.)

 

please advise.

 

it was ok before, just now this problem happened.

 

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