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mu60976 New Member
New Member

Scanning to PC problem

Good morning Team,

 

I am facing a problem when I try to scan to PC.

proccessing took long time then a massege shown states : ( scan time out error...job is cancelled.)

 

please advise.

 

it was ok before, just now this problem happened.

 

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3 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scanning to PC problem

restart the printer and try again, if still failing, provide something to work with since you completely neglected to mention anything relevant here.

 

Operating system?

SMB or FTP?

What printer?

 

You have to provide something to go on

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Joe.
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dpeaton58 New Member
New Member

Re: Scanning to PC problem

Shouldnt really matter im going thru it myself with a mac and im about to send printer back 

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Community Manager CherylO-Xerox
Community Manager

Re: Scanning to PC problem

Hi dpeaton58,

Thank you for using the Support Forum. We would be happy to try and get scanning working for you but we need some information to make that happen.  Please let us know what Xerox product you are using and which version of the Mac OS and we can go from there. 

Thanks,
CherylO-Xerox
Community Manager

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