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CherylO-Xerox
Valued Advisor
Valued Advisor
‎03-07-2016 05:30 PM

Re: Scanning to Portrait on a 3155

Hello sdf.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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sdf
New Member
New Member
‎03-03-2016 06:51 PM

Scanning to Portrait on a 3155

Product Name: Other - specify product in post

We are trying to scan documents to a portrait view, not landscape. Adobe seems to be smart enoug to present the scanned documents as if they were portrait - but the actual document is landscape. We're running into issues when using the scanned document with electronic document services. When eSignatures are applied - the landscape dimensions are causing the eSignature to miss the signing line by about 3 inched. The signatures are well blow the actual target location. 

 

How do we set our scaner to provide true portraite pdf? 

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