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Scanning to a PC desktop folder

Product Name: WorkCentre 6515
Operating System: Windows 10

I am setting up a folder as a "contact" in my 6515 in order to scan to it, but after typing in the name of the folder, I then try to add the contact as using the "+ Add SMB" function on the touchpad and I get the message "An error has occurred. If the error persists, power off, then on. X Close." Of course, I have powered it off and back on, unplugged the device and re-powered, then tried again multiple times, but the error message persists.

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2 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: Scanning to a PC desktop folder

Hello michaeldwain82, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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CathyO-Xerox
Community Manager
Community Manager

Re: Scanning to a PC desktop folder

Hello michaeldwain82,

I searched the knowledgebase and found this article that may help you set up SMB scanning.

Thanks,
CathyO-Xerox
Community Manager

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