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Kris_Seabourne
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New Member

Scanning to email not working

Product Name: Other - specify product in post
Operating System: Not Specified

Hi, I think when my desk was moved recently (and the power and internet disconnected) the settings on my Xerox DocuPrint CM315z have been lost as now it won't 'scan to email'. However it does 'scan to Network'.

I've been through the manual and can't see what the settings should be - if someone could let me know I'd really appreciate it.

Thanks

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Crawford61561
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Re: Scanning to email not working


@Kris_Seabourne wrote:

Hi, I think when my desk was moved recently (and the power and internet disconnected) the settings on my Xerox DocuPrint CM315z have been lost as now it won't 'scan to email'. However it does 'scan to Network'.

I've been through the manual and can't see what the settings should be - if someone could let me know I'd really appreciate it.

Found the problem to be the Gmail account, the computer is in a remote location from our main office and was Google was blocking the other site's IP address, soon as I logged into the account from the other site it prompted me make sure that it was signing in from this site using the recovery email address and the the scan to email functional was restored.

SSL settings: Use StartTSL if available

Email Settings: port 587, SMTP server smtp.gmail.com, I used authenication with the gmail address and password afterwards.

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