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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎09-11-2019 05:50 PM

Re: Scanning to folder

Hello tmajzoub,

I searched the knowledgebase for your device and found THIS solution.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
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tmajzoub
New Member
New Member
‎09-08-2019 03:51 AM

Scanning to folder

Product Name: Phaser 6180MFP
Operating System: Windows 10 x64

Dear support

I am having a a Phaser 6180MFP-D, which i use for scanning in my office.

Printing is fine without any problem, my problem started when i upgraded to windows 10. i could not scan to folder eventhoug everything is done correctly since i was using it on windows 7 without issues.

can you kindly guide me on how to fix this, and, if firmware upgrade for the printer please assist on how to download the firmware since i could not find it anywhere.

below is a screenshot from my settings screen. it is working on other windows 7 pcs in the network.

Thanks and Regardsxerox.jpg

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