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Re: Scanning to network on C405 generates xsm folder

I am having the same issue with creating this folder when I need it to NOT create a folder.

I see there have not been any replies, is this not an issue for others?


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Re: Scanning to network on C405 generates xsm folder

Here are all my previous scans going straight into one folder. 


Screenshot (1).png

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Scanning to network on C405 generates xsm folder

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

I need to scan a number of pictures as pdf's. I can easily set up SMB folder to scan to on a network drive from a Versalink C405.

My problem is that an xsm folder is created on the network drive which contains the scan. This is highly inconvenient for hundreds of scans.

I have researched this and noted comments from experts here that "this is normal for single page tiffs etc". My issue is that I have been scanning documents and photos for several years and this has not happened. I can upload screenshots showing all the pdfs/tifs in a single scanning folder. The change only occurred last week, and immediately after I scanned a photo as a pdf, and then rescanned as a tiff. 

I have searched widely and tried all settings in internet services but cannot revert to the previous scanning process. I have scanned as pdf's and tiff's and updated the firmware today to the latest version. 

I would accept this if I was advised for the first time that this is the way the software is expected to work, however II have been scanning direct to the root folder for 3 years. Can anyone shed any light on this?

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