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6 Replies
mcpele
New Member
New Member

Re: Scanning via SMB and E-Mail

How long should the update take?

The tool says it's done, but the printer still gives the following message:
"An authorized user makes changes to this device, please wait ..."

For 10 minutes.

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mcpele
New Member
New Member

Re: Scanning via SMB and E-Mail

It is the firmware a .bin file? I can not install it on the Mac. I now download the upgrade utilities for mac from the Xerox homepage. Is that correct?

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mcpele
New Member
New Member

Re: Scanning via SMB and E-Mail

E-Mail works now. But I don't know why because i haven't done anything.
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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Scanning via SMB and E-Mail

A login failure tends to be a login failure assuming you are on current firmware, which is in the link I provided

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Joe Arseneau
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mcpele
New Member
New Member

Re: Scanning via SMB and E-Mail

Thank you for your prompt reply Joe.

I changed my username. However, if I put a contact I get the error message that the username or password are wrong.

 

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Scanning via SMB and E-Mail

For email, change the Validation Type to On Device

I assume the scan to SMB fails with a login failure, try creating a user account (and password) with no spaces.

And update the firmware

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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mcpele
New Member
New Member

Scanning via SMB and E-Mail

Product Name: Other - specify product in post
Operating System: macOS 10.13 - High Sierra

Hello dear community, I have a new Workcentre 6515. I am really excited, but I find the setup very difficult. I get the scanning by mail and via SMB not set, although I did everything as described in the manual.

I hope you can help me. Operating System is a Mac with High Sierra.

Sorry for my English.

Regards
Lukas

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