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Scanning via SMB and E-Mail

Operating System: macOS 10.13 - High Sierra

Hello dear community, I have a new Workcentre 6515. I am really excited, but I find the setup very difficult. I get the scanning by mail and via SMB not set, although I did everything as described in the manual.

I hope you can help me. Operating System is a Mac with High Sierra.

Sorry for my English.

Regards
Lukas

Bildschirmfoto 2018-09-29 um 15.25.44.pngBildschirmfoto 2018-09-29 um 15.27.22.png
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6 Replies
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Valued Advisor
Valued Advisor

Re: Scanning via SMB and E-Mail

For email, change the Validation Type to On Device

I assume the scan to SMB fails with a login failure, try creating a user account (and password) with no spaces.

And update the firmware

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Joe Arseneau
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New Member

Re: Scanning via SMB and E-Mail

Thank you for your prompt reply Joe.

I changed my username. However, if I put a contact I get the error message that the username or password are wrong.

 

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Valued Advisor
Valued Advisor

Re: Scanning via SMB and E-Mail

A login failure tends to be a login failure assuming you are on current firmware, which is in the link I provided

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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New Member
New Member

Re: Scanning via SMB and E-Mail

E-Mail works now. But I don't know why because i haven't done anything.
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New Member
New Member

Re: Scanning via SMB and E-Mail

It is the firmware a .bin file? I can not install it on the Mac. I now download the upgrade utilities for mac from the Xerox homepage. Is that correct?

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New Member
New Member

Re: Scanning via SMB and E-Mail

How long should the update take?

The tool says it's done, but the printer still gives the following message:
"An authorized user makes changes to this device, please wait ..."

For 10 minutes.

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