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TammyL-Xerox
Community Manager
Community Manager
‎09-25-2023 11:38 AM

Re: Scanning

Hello LOBO, 

Please take a look at the requirement for scanning with microsoft. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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LOBO
New Member
New Member
‎09-21-2023 06:55 AM

Scanning

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 11

I have several Xerox C405 printers which have problems in setting up the scanning.

I have the IP addresses right in the printer settings, and it seems there is a login problem.

With Windows 11, I have set up a local administrator user and password, but cannot see how to login as there is no access  on the lock screen, only Microsoft accounts.

Is there a way for the Microsoft account can used to access the printer for scanning? Please help, thanks.

 

 

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