cancel
Showing results for 
Search instead for 
Did you mean: 
Technical Escalation Service Provider JordanG34341-GIS
Technical Escalation Service Provider

Secure Access Issue

Jump to solution

 

Hi, I have a 7845 with Secure Access. The Maintenance License expired. I know Xerox now has Print Safe instead of Secure Access.

 

Is there a patch to fix this issue?

 

I cant do any scanning until this is fixed.

 

Thanks!

0 Kudos
1 Reply
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Secure Access Issue

Jump to solution

Assuming it is Secure Access 5, you need to call in to get it fixed, I don't know how they fix it though, pretty sure it isn't a patch.

 

As for scan, just stick a USB stick in it and do a scan in the meantime, it may not be super convenient, but it works and means you are not unable to scan at all.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe