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New Member
New Member

Slow scanning WC5745

Hi there!

we have some WC5745 with Scan to e-mail option, all of them connected to same 100Mbps network. i am trying to scan a document in any of them. loading docs into ADAF, pressing start button - OK. then scanjob appears in Job pagewith status Formatting. and this status hangs for a long time, almost an eternity. does not matter a page was scanned or ten. any of old WCP245 from our office make this job in seconds! this problem really makes me ...!!

please, write me if you have a solution. Thanks in advance!

 

Settings from Xerox Scanning menu:

Output color: Grayscale

2 sided scan: 1 Sided

Content type: Photo and Text,

Scan presset: for Sharing and Printing (This setting is best for sharing files to be viewed on-screen and for printing most standard business documents.
Using this setting will result in small file sizes and normal image quality)

Resolution: 300dpi

Image Enhancement: auto correction, auto suppression

Quality/File size scroll bar in middle position

File format: PDF (not PDF/A)

Serchable option: Image only

Text compression setting: Enabled (Flate compression)

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6 Replies
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Valued Advisor
Valued Advisor

Re: Slow scanning WC5745

Heya!

 

I would suggest that you have a look at this:

http://www.support.xerox.com/support/WC5735_WC5740_WC5745_WC5755/support/en_US.html?objGUID=13410

 

Hope it helps

 

Thanks!

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Agency Analyst
Agency Analyst

Re: Slow scanning WC5745

Good find Kimzi! 

 

What machine firmware is on the machine also? There could be an updated version you may have to obtain from the Support Centre.

 

Regards,

Jordan

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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New Member
New Member

Re: Slow scanning WC5745

will try it and do response.
thank you!
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New Member
New Member

Re: Slow scanning WC5745

the system software is 061.130.000.04205
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New Member
New Member

Re: Slow scanning WC5745


@Kimzi wrote:

Heya!

 

I would suggest that you have a look at this:

http://www.support.xerox.com/support/WC5735_WC5740_WC5745_WC5755/support/en_US.html?objGUID=13410

 

Hope it helps

 

Thanks!


strange things...

pdf scan isn't searchable i wrote this before.

and yes, we have a full color scaning kit. didn't know that it can be a problem.

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Valued Advisor
Valued Advisor

Re: Slow scanning WC5745

You can always try the newer firmware, which you can obtain from the xerox driver page.

061.131.221.10401

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