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New Member
New Member

Smtp Error Xerox 6400X

I am attempting to setup the stmp for scan to email but no matter what I try it does not work. The error I receive is One or more of the addresses are invalid.Any suggestions?

 

Settings I am using

smtp.gmx.com port 25

User name and password of email address

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2 Replies
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Contributor
Contributor

Re: Smtp Error Xerox 6400X

check the DNS setting on the device!

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Technical Escalation User
Technical Escalation User

Re: Smtp Error Xerox 6400X

On top of enea recommendation you might want also to check:

  • Make sure the account you configure the Xerox device with is a valid mailbox account
  • Try configure the smtp settings with a ip address instead of using hostname.
  • Try sending an email to the same address used on the Xerox device.
Please select Accept as Solution if you feel this post has helped you.
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