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tdl68 New Member
New Member

So stumped on scan to FTP

I simply cannot find what I am missing in my set up to scan to our ftp server. I'm using FileZilla for our FTP server software. Each attempt gets me an error of "Remote directory lock failed" from the Xerox 7545.

 

From the FileZilla log:

(000571)5/7/2012 11:58:10 AM - (not logged in)(172.16.41.134)> USER {user name} (000571)5/7/2012 11:58:10 AM - (not logged in) (172.16.41.134)> 331 Password required for {user name}

(000571)5/7/2012 11:58:10 AM - (not logged in) (172.16.41.134)> PASS ******** (000571)5/7/2012 11:58:10 AM - bizhub (172.16.41.134)> 230 Logged on

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> CWD .

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> 250 CWD successful. "/" is current directory.

(000571)5/7/2012 11:58:11 AM - bizhub(172.16.41.134)> PORT 172,16,41,134,171,0 (000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> 200 Port command successful

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> TYPE I

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> 200 Type set to I

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> RETR DOC.LCK/LOCKINFO.DAT (000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> 550 File not found

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> MKD DOC.LCK

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> 550 Can't create directory. Permission denied

(000571)5/7/2012 11:58:11 AM - bizhub (172.16.41.134)> QUIT

 

On the File Destination screen my settings are as follows...

 

Friendly Name: Scan Inbox

Default Repository Protocol: FTP Host Name selected

Default Repository Server - server where our FTP is installed name has been verified multiple times to be correct

Default Repository Document Path: I have tried the logical combination I can think of here such as

.

\\server\shared folder\

shared folder name

{blank}

 

Default Repository Login Credentials: again here I have tried several combinations Authenticated User and Domain - with my own log in

Authenticated User - with my own log in and the user set up in FileZilla

System - the user set up in FileZilla

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4 Replies
Agency Analyst JordanAXAUQE-AA
Agency Analyst

Re: So stumped on scan to FTP

When you setup the user with FULL Access in the FileZilla application did you make sure that user also has FULL NTFS permissions to that folder? 

 

Right click on the folder > Security

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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Agency Analyst JordanAXAUQE-AA
Agency Analyst

Re: So stumped on scan to FTP

Re-post your FTP conifguration from the web UI of the machine. The details you gave are for SMB scanning and that is the UNC.

 

For the FTP Server you already setup the ROOT to goto the folder on your server so you just need to enter the server IP/Hostname and it should scan directly to that folder.

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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Fabio Valued Advisor
Valued Advisor

Re: So stumped on scan to FTP

remote lock means the machine cant create the temp lock dir or cant remove it, it must be somthing with an security issue

shyha New Member
New Member

Re: So stumped on scan to FTP

I have exactly the same issue. I use Xerox WC7535 to transfer scanned doc to FTP via Filezilla.

Filezilla user (name: skaner) has full permissions and also this user has all permissions to directory in Windows.
When scanning only 2 folders are created - Month - 01 and subfolder Day - 22....and this subfolder is empty. No pdf file.

I think xerox setup should be OK. SYSTEM authentication option. It's only IP of server, username and password. Default Repository Document Path - left empty (because path is already configured in filezilla on user)

 

(000002)22.1.2015. 9:44:53 - (not logged in) (10.50.2.2)> Connected on port 21, sending welcome message...
(000002)22.1.2015. 9:44:53 - (not logged in) (10.50.2.2)> 220-FileZilla Server version 0.9.46 beta
(000002)22.1.2015. 9:44:53 - (not logged in) (10.50.2.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000002)22.1.2015. 9:44:53 - (not logged in) (10.50.2.2)> 220 Please visit http://sourceforge.net/projects/filezilla/
(000002)22.1.2015. 9:44:53 - (not logged in) (10.50.2.2)> USER skaner
(000002)22.1.2015. 9:44:53 - (not logged in) (10.50.2.2)> 331 Password required for skaner
(000002)22.1.2015. 9:44:53 - (not logged in) (10.50.2.2)> PASS ******
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 230 Logged on
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> SYST
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 215 UNIX emulated by FileZilla
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> PASV
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 227 Entering Passive Mode (10,50,1,1,220,56)
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> TYPE A
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 200 Type set to A
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> LIST ./.
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 150 Opening data channel for directory listing of "/"
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 226 Successfully transferred "/"
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> MKD /xcse6094
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 257 "/xcse6094" created successfully
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> MKD /XCSE6094
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 550 Directory already exists
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> RMD /xcse6094
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 250 Directory deleted successfully
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> CWD .
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 250 CWD successful. "/" is current directory.
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> PASV
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 227 Entering Passive Mode (10,50,1,1,220,57)
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> TYPE I
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 200 Type set to I
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> RETR 01/22/15_09:55:28_20150122095523.LCK/LOCKINFO.DAT
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 550 File not found
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> MKD 01/22/15_09:55:28_20150122095523.LCK
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 450 Internal error creating the directory.
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> QUIT
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> 221 Goodbye
(000002)22.1.2015. 9:44:53 - skaner (10.50.2.2)> disconnected.

 

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