This is my second post on this subject and after months, I am no further on. I have downloaded and installed the latest firmware to the printer as well as the latest drivers for Catalina but no change:
This is with:
macOS Catalina Version 10.15.7
Driver: 5.8.0 (2275)
Works fine with BigSur but not with Catalina. There is nothing apparent in the logs to indicate what this issue might be and I have confirmed (with Wireshark) that there has been no attempt at communication to or from the printer/scanner.
Printing works fine and there is no issue connecting to the devices webserver. Apple claim that this is nothing to do with them and that it is a Zerox issue. I have exhausted the process or deleting and re-installing many, many times now and so I dont need any replies "have you tried turning it off and on again"..
I see no one has responded to this post yet.So,at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797or1-800-835-6100.
Thanks, CathyO-Xerox Community Manager
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