I have a 7535 that we lost the hard drive in a week ago. We had a tech come out and replace it, as well as update the firmware. I have the settings in exactly as they were before, but the SCAN TO EMAIL feature does not work yet. When attempting to send a test from both the machine and the web client I get 'System Domain Name is not configured'. I have tried every known configuration with authentication and STARTTLS, no luck. Am I missing something? Any ideas would be helpful thanks!
Solved! Go to Solution.
Also make sure you double check your TCP/IP settings - Gateway, Subnet, DNS - I have seen this in the field. You will have this error is something is incorrectly setup. It does just sound like the domain name is missing tho.
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could an IT specialist help me out. What exactly does the printer need for SMTP Email Scan workflow
to function properly.
Requested Host Name? Of whom or of what? I don't understand.
Requested domain name. Of whom or of what? I don't understand.
These are the IP settings. This is my internal local network using my DNS entries, IP entries
I get from the router, What exactly does Xerox want an IT Operator to enter there?
Can someone clarify please.
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