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Emanuele
New Member
New Member

Systematic ADF paper jam

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Product Name: WorkCentre 6505
Operating System: Windows 10

Hello! 

I have a systematic problem with the adf of my Workcentre 6505: every time I start a scan it wrinkles the sheet (see video).

The printer is in very good condition, everything seems to be fine, I cannot understand why this problem occurs. Can someone help me?

Thank you! 

Emanuele

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2 Replies
gabiene
Valued Advisor
Valued Advisor

Re: Systematic ADF paper jam

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Hi,

The left counter balance of the DADF is broken and you must replace it (part no. 604K49540).

 

Gabi

Emanuele
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New Member

Re: Systematic ADF paper jam

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The 604K49540 part seems really hard to find in Europe, maybe is discontinued :(

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