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TWAIN Scanning - Setting PDF output

Product Name: Workcentre
Operating System: Windows 7 x64

Hello

I hae a workcentre scanner that uses TWAIN functionality to scan into a 3rd party piece of software.  One of my scan profiles (ADF Single Page) scans in as jpg and not in as PDF,  I cannot find where to edit these any of these settings.

 

 

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Valued Advisor
Valued Advisor

Re: TWAIN Scanning - Setting PDF output

The software should be the one deciding what format, not the TWAIN driver. It would not make sense for the driver to decide since it would not know what format the requesting app can read. It wouldn't be helpful to have TWAIN set to pdf when the application supports .pdf or .doc for instance.

Many programs will decide a single page doc that doesn't have OCR should be .jpg or .tiff.

You completely left out what 3rd party software as well as what printer.

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Joe Arseneau
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New Member
New Member

Re: TWAIN Scanning - Setting PDF output

The third party product is Gensolve.  Printer is a workcentre 3550

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Valued Advisor
Valued Advisor

Re: TWAIN Scanning - Setting PDF output

I'm lost at how you are getting pdf files into Gensolve, it doesn't show file types when uploading from a scanner, at least not on their official site support

The only time it deals in pdf it seems is when you save/export the file/report from Gensolve, which is long after the Xerox is done its job

And then they state this, but it doens't apply to single page, it applies to everything

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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