Hello Mantrac2020,
If powering the printer off and on doesn't clear the error code then it will require service to be fixed. I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.
The printer is printing and copying good but it is not scanning whenever i try to scan a paper from glass the lamp blinks once and the UI gives me scanner fault 362.386.00