This company is so miserable I dont know how it is still in the market. They just dont know how to fix any problem, and their drivers is garbage. I have 2 printers and none of them work properly, and when you ask for help they want $25.00 and also they say "we cant guarante we will solve the problem". This company is dying, and their technicians are more stupid than the owners.
Thank you for using the Support Forum. I understand you are frustrated but I see no information on the issues you are having with the printers. Maybe if you post the issue here someone will be able to help. No promises but the people on the forum are all users of the machines and may be able to help. I have reduced your entries down to this one post. Multiple posts of the same thing is not helpful in this type of forum. It is better to keep answers to your post to one location.
Please post the questions you have about your printers and let us see if the people of the forum can help you.