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8 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Toner cartridge is empty Replace new cartridge

Look where you already did (the internet)

You can probably buy a chip for the toner cart to replace the one in it. But nobody on the Xerox forum will provide those directions/services, the admins would and should delete the details if they were posted for obvious reasons

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Joe Arseneau
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Re: Toner cartridge is empty Replace new cartridge

i saw on the internet the that we can reset the chip 

Is it possible?

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Toner cartridge is empty Replace new cartridge

You cannot until you have a brand new OEM cartridge or a compatible chip for yours. The chip is a little green board and is located outside the cartridge. 

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Re: Toner cartridge is empty Replace new cartridge

How can i reset cartridge chip?

Re: Toner cartridge is empty Replace new cartridge

Hi in our area xreox new cartridge is not available 
now how can i remove this error 
and which chip should be replaced the outer one Or  this is inside the toner?

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Toner cartridge is empty Replace new cartridge

It is not enough just to refill the toner. The cartridge need a new chip.

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Re: Toner cartridge is empty Replace new cartridge

No I have refilled it & put it again
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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Toner cartridge is empty Replace new cartridge

Hi,

Have you replaced the cartridge?

 

Gabi

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Toner cartridge is empty Replace new cartridge

Product Name: Phaser 3635MFP
Operating System: Windows 8.1

Hi 
My Xreox phaser 3635 MFP printer gives this error  "Toner cartridge is empty Replace new cartridge" 
how can i remove this error 

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