Hi Ralph_rm,
Thank you for using the Support Forum. Please take a look at the solution for creating a template and make sure you are following all the steps. If this does not help please consider contacting your support centre for further assistance.
We have changed IP address on the receiving computer and the printer. Everytime we do this. We have trouble creating a new destination template that shows the IP address of the computer.
Not sure how to get a template to show up with an ip address of the computer that receives the scans. Any suggestions?