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Trouble scanning (WC 6015) - Times out

Had no trouble scanning before today - When attempting to scan to computer (USB), nothing happens and machine times out - Any ideas?

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Agency Analyst
Agency Analyst

Re: Trouble scanning (WC 6015) - Times out

weiskoda,

 

Has any firewall of AV been installed since the day it stopped working?

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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Re: Trouble scanning (WC 6015) - Times out

Hi, Jordan - Thanks for the reply!  By AV, my best guess is that you mean audio visual (I am not a particualrly tech savvy person . . . ).  Re any firewalls, the only potential change is that my work email software was upgraded to 2010 (I believe) with a new server location.  Other than that, there haven't been any changes.

 

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